Tiketly, developed by RVS Media to address all your ticket needs to manage them in your streamlined manner, and drive operational efficiency across your organization
Transform all request for support and incidents report at your organization with a future-proof service promise. Tiketly helps to easily categorize, prioritize, and resolve customer problems in the fastest possible way, enhancing overall customer satisfaction.
Manage all customer enquiries from a single platform. Respond faster, collaborate better, and enjoy better team performance through seamless ticket management.
Tiketly assigns critical tickets to the appropriate team members almost instantly in an emergency; this swift ticket routing results in a quick response and resolution.
Always be ready with real-time live customer chat facility to resolve issues promptly. Provide instant aid to your customers and ensure a responsive customer service.
With retainer plans you can ensure prepayment and guarantee that access to expert help is available when needed, on monthly and hourly basis.
Create the Ticket—Manage the Ticket—Resolve the Ticket
Tiketly, a Ticketing System created by RVS Media made to facilitate ticket management so as to make operations as efficient as possible.
Issues are managed using one portal, ensuring that every request is followed up and that no bottlenecks emerge.
Each ticket has its state for tracking employee progress and also customers are kept informed on what has been accomplished.
Design workflows tailored to your business needs, right from notification to classification systems, to create a unique and efficient support process.
Efficiently assign tickets and resources to the correct team members depending on their skillset to ensure a well-distributed workload and increase efficiency.
Reports in Tiketly include key insights into your team’s performance as well as tickets status and resource allocation allowing you to get a 360 view on ticket.
Boost business collaboration by streamlining support tickets and connecting with team members.
Yes, Tiketly allows customers to make modifications according to their needs. Projects which demand changes in the flow, notifications, issues, or categories can be fulfilled by using the application.
Yes, most of the features in a ticketing system can be customized such as workflows, notifications, and other features to fit your specific project management needs.
Despite serving different purposes, they are integrated to enhance coordination among different departments and functions such as support, sales, and marketing.
All kinds of business can apply ticketing system if they have a number of customer inquiries to be handled.
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